Jordan Crabtree is the Owner and Founder of Highlands Best In-Home Care, where she brings over 8 years of experience in the in-home care industry, along with a deep passion for providing compassionate, personalized support to families in need. With a strong background in both hands-on caregiving and care coordination, Jordan has built her agency around one core mission: to help clients remain safe, comfortable, and cared for in the place they call home.

Throughout her career, Jordan has worked closely with a wide range of clients, including those living with dementia and Alzheimer’s disease, individuals requiring assistance with daily living activities, and those needing ongoing companionship and support. Her experience has given her a strong understanding of not only the physical aspects of care, but also the emotional and psychological needs of both clients and their families.

As the owner, Jordan is actively involved in every aspect of the business, ensuring that each client receives individualized attention and a care plan tailored to their specific needs. She conducts in-home assessments, collaborates with families to develop personalized care strategies, and works closely with her team to ensure consistency and quality in every interaction. Her hands-on approach allows her to maintain a high standard of care while building meaningful relationships with the families she serves.

Jordan is especially passionate about creating a care experience that feels personal, reliable, and far beyond what many families expect from traditional agencies. She prioritizes consistency in caregivers, clear communication, and a team-based approach that keeps everyone informed and aligned. Her goal is to not only meet needs, but to truly enhance the quality of life for each client.

In addition to her operational role, Jordan is dedicated to ongoing education and growth within the healthcare field. She is currently pursuing her Clinical Medical Assistant and Administrative Medical Assistant credentials, further strengthening her knowledge and ability to support clients and families with a well-rounded, informed approach to care.

Known for her compassion, attention to detail, and unwavering dedication, Jordan takes pride in building a team that shares her values and commitment to excellence. She believes that quality care starts with genuine connection, trust, and a willingness to go above and beyond.

At Highlands Best In-Home Care, Jordan’s leadership sets the tone for a service that is not only professional and dependable, but also deeply rooted in kindness, respect, and treating every client like family.

Jada Staton is the Care Manager at Highland’s Best In-Home Care. With over eight years of hands-on experience as a Certified Nursing Assistant (CNA), Jada Staton brings a wealth of knowledge, compassion, and dedication to her role as Care Manager at Highlands Best In-Home Care LLC.

Jada has devoted her career to providing exceptional care to older adults, approaching each individual with patience, dignity, respect, and a genuine passion for improving their quality of life. Her strong work ethic, dependability, professionalism, and commitment to excellence have made her an invaluable member of our team.

As Care Manager, Jada plays an essential role in ensuring the smooth day to day operations of our agency while maintaining the high standards of care our clients and their families deserve. Her responsibilities include overseeing caregiver schedules, coordinating staff needs, supporting and guiding our care team, assisting with new client assessments and onboarding, managing administrative responsibilities, and maintaining open, professional communication with families.

Jada understands that exceptional home care extends beyond meeting physical needs. It requires building meaningful relationships, recognizing each client’s unique preferences, and creating an environment where individuals feel safe, valued, comfortable, and respected.

In addition to her extensive caregiving experience, Jada is currently furthering her education in nursing as she works toward becoming a Licensed Practical Nurse (LPN). Her continued commitment to professional growth reflects her passion for the healthcare field and her desire to make an even greater difference in the lives of those she serves.

At Highland’s Best In-Home Care, Jada is more than a manager. She is a trusted leader, a dedicated advocate for our clients, and an integral part of the compassionate, dependable, care that defines our agency.

We are proud to have Jada as part of our leadership team and look forward to the positive impact she will continue making on our clients, families, and caregivers.